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SEO Customer Success Manager

Full-time / anywhere (100% remote)

Join a growing SEO company in an entry-level position. You will learn about SEO and use a next-generation platform to help customers grow their businesses.

Pathfinder SEO is a guided SEO software for site owners, freelancers, and agencies. A guided approach to SEO includes:

  • Process — Clearly defined roadmap for what comes next along with how-to lessons to make taking action easy.
  • Tools — Keyword research, rank tracking, and monthly reporting.
  • Coaching — One-on-one sessions.

We are looking for a team member to join our customer success team. 

Here’s what you need to be able to do:

  • Follow directions with attention to detail.
  • Enjoy the work of learning new things (constantly).
  • Document your work, so your customers can learn from you.

With those skills in place, you will end up doing all of this on a regular basis:

  • Implement a process-based SEO checklist on a subscriber's website to jumpstart their results. This work is done directly on a customer’s website on platforms such as WordPress, Squarespace, and Shopify.
  • Coach subscribers via video conferencing. Ensure they are on the path to growth, answer questions, and offer encouragement.
  • Respond to support requests via email.


This is the job for you …

if you get excited about helping small businesses grow
if you want to learn about the world of SEO
if you have a solid work ethic and strong attention to detail
if you are a self-starter who also enjoys working as part of a team

What We Offer

  • Opportunity to learn from a team of experienced SEO professionals.
  • Opportunity for professional advancement.
  • A remote work environment with the ability to craft your hours.
  • Competitive, entry-level salary.

Next Step

To apply, email Include a cover letter and resume. 

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