Upcoming Training
Dealing with Problem Clients – Building Fences Around Friendly Monsters
In this talk, Nathan will explain the how to create a system that preserves workflow and keeps problem clients in check.
Host:
Nathan Ingram
Date:
Friday, November 13, 2020 @ 1:00 pm EST
You will learn:
- Four strategies that will keep problem clients in check
- Five monsters you should know and how to contain them
- The payoff of protecting your business by building good fences
This is open to anyone — invite your friends.
How To Offer Local Search Services
Do your customers have a physical business location or service area? If so, then local search is an essential component of their digital strategy
Host:
Lindsay Halsey
Date:
Thursday, December 3, 2020 @ 3:00 pm EST
Help your clients with local search via our three-step process. Add a new service to your business and grow your recurring revenue.
This is an easy to master service that is a must-do for your clients. It's a win-win!
Mastering the Client Consultation
Has a client ever wasted your time in a consulting session?
Host:
Nathan Ingram
Date:
Monday, December 7, 2020 @ 1:00 pm EST
Ever had a one-hour consultation turned into 3? Have you experienced the sinking feeling that comes when you leave the consultation and realize you failed to ask a key question? This talk provides answers to these issues and more. Attendees will leave with a clear, memorable outline to manage the client consultation.
You will learn:
- Why you need a strategy for the initial client meeting
- The purpose of the initial client meeting: what it is and isn't
- A memorable outline to manage it
This is open to anyone — invite your friends.
Elements of an Effective Contract
If your client becomes a monster, how confident are you in your contract?
Host:
Nathan Ingram
Date:
Friday, January 22, 2021 @ 1:00 pm EST
After hundreds of coaching conversations with web developers around the world, I've discovered that most don't have a reliable contract if they have one at all. In this talk, Nathan will explain the essentials that a solid contract should cover.
You will learn:
- Why you need a reliable contract.
- The role a contract plays in your business, and how it differs from your proposal.
- The essential subjects your contract should cover.
This is open to anyone — invite your friends.
Recorded Webinars
In this short training, you'll learn the closing skills that every business owner, consultant, or freelancer needs to master.
Host:
Liston Witherill of Serve Don't Sell
