Dealing with Problem Clients - Building Fences Around Friendly Monsters
Spend time talking with a group of web business owners and the conversation will inevitably include someone’s unfortunate experience with a terrible client. Most web pros have a story or two (or eight). While bad clients can’t be completely avoided, there are strategic steps any business owner can take to contain the impact of a bad client. In this talk, Nathan will explain the how to create a system that preserves workflow and keeps problem clients in check.
You'll learn
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HOW TO SET BOUNDARIES
Four strategies that will keep problem clients in check.
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HOW TO RECOGNIZE PROBLEM CLIENTS
Five monsters you should know and how to contain them.
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THE BENEFITS
The payoff of protecting your business by building good fences.
About the Speaker
Nathan Ingram is a Growth Coach for WordPress Business owners individually and in groups, helping them become more successful in their businesses.
He is also the creator of MonsterContracts, a service that provides contracts for WordPress client work that are battle tested, attorney analyzed, annually audited, and member strengthened.
Based in Birmingham, Alabama, Nathan has been working with clients to build websites since 1995 and is also the Host at iThemes Training where he teaches WordPress and business development topics via live webinar.
Learn more about Nathan and his coaching services.